Outputs (2)

Pathways towards power shifts: state-society synergy (2023)
Journal Article
Fox, J., Robinson, R. S., & Hossain, N. (2023). Pathways towards power shifts: state-society synergy. World Development, 172, 1-14. https://doi.org/10.1016/j.worlddev.2023.106346

Policy reformers often make bold promises to improve government responsiveness to citizen demands. Yet such proclaimed openings from above often fall short, get diverted, or are blocked. This study uses the state-society synergy approach to analyze e... Read More about Pathways towards power shifts: state-society synergy.

The politics of complaint: a review of the literature on grievance redress mechanisms in the global South (2023)
Journal Article
Hossain, N., Joshi, A., & Pande, S. (2024). The politics of complaint: a review of the literature on grievance redress mechanisms in the global South. Policy Studies, 45(2), 139-158. https://doi.org/10.1080/01442872.2023.2193387

Institutionalized complaint systems are notable features of improving public programmes and government practice. This article reviews literature on formal grievance redress mechanisms in the global South to understand whether these mechanisms help th... Read More about The politics of complaint: a review of the literature on grievance redress mechanisms in the global South.