Public Service Motivation and Performance: The Role of Organizational Identification

Miao, Qing; Eva, Nathan; Newman, Alexander; Schwarz, Gary

Abstract

Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing three waves of multi-source data from Chinese civil servants and their supervisors, we found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.

Citation

Miao, Q., Eva, N., Newman, A., & Schwarz, G. (2019). Public Service Motivation and Performance: The Role of Organizational Identification. Public Money & Management, 39(2), 77-85. https://doi.org/10.1080/09540962.2018.1556004

• Journal Article Type: Article
• Acceptance Date: Feb 14, 2018
• Online Publication Date: Dec 17, 2018
• Publication Date: Jan 1, 2019
• Deposit Date: Feb 22, 2018
• Publicly Available Date: Feb 22, 2018
• Journal: Public Money and Management
• Print ISSN: 0954-0962
• Electronic ISSN: 1467-9302
• Publisher: Taylor and Francis Group
• Peer Reviewed: Peer Reviewed
• Volume: 39
• Issue: 2
• Pages: 77-85
• DOI: https://doi.org/10.1080/09540962.2018.1556004
• Keywords: Performance; organizational identification; public service motivation; China