DR Alberto Asquer aa144@soas.ac.uk
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This article describes the use of a chatbot-assisted case study in teaching accountancy students how to design a public financial management system. A case study on the redesign of invoice payment system at the government of Andalucía in the 1980s was delivered to 18 distance-learning postgraduate students via a chatbot that helped explore the problem space. Analysis of conversational interactions and students’ feedback provides some support for the use of chatbot-assisted case studies but also some limitations.
Asquer, A., & Krachkovskaya, I. (2022). Designing public financial management systems: exploring the use of chatbot-assisted case studies. Public Money & Management, 42(7), 551-557. https://doi.org/10.1080/09540962.2022.2069412
Journal Article Type | Article |
---|---|
Acceptance Date | Mar 18, 2022 |
Online Publication Date | May 16, 2022 |
Publication Date | Oct 1, 2022 |
Deposit Date | May 31, 2022 |
Publicly Available Date | May 31, 2022 |
Journal | Public Money and Management |
Print ISSN | 0954-0962 |
Electronic ISSN | 1467-9302 |
Publisher | Taylor and Francis Group |
Peer Reviewed | Peer Reviewed |
Volume | 42 |
Issue | 7 |
Pages | 551-557 |
DOI | https://doi.org/10.1080/09540962.2022.2069412 |
Keywords | Accountancy teaching, case study, chatbot, design, distance learning, natural language processing, payment system, public financial management |
Publisher URL | https://www.tandfonline.com/doi/full/10.1080/09540962.2022.2069412 |
Additional Information | Additional Information : Second CIGAR Annual Issue |
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