Skip to main content

Research Repository

Advanced Search

All Outputs (89)

Patterns of Trust in Financial Services: Critical Factors and Gender Differences (2025)
Journal Article
Sholevar, M., & Bachmann, R. (2025). Patterns of Trust in Financial Services: Critical Factors and Gender Differences. Journal of Financial Services Marketing, 30(10), https://doi.org/10.1057/s41264-025-00303-0

This study investigates the interrelationships among factors of trust in financial services. Additionally, it examines how these factors correlate with gender differences, offering insights into trust patterns in emerging markets. Ethiopia, character... Read More about Patterns of Trust in Financial Services: Critical Factors and Gender Differences.

Trust Matters: The governance of private and public services organizations' external relationships (2025)
Book Chapter
Bachmann, R. (2025). Trust Matters: The governance of private and public services organizations' external relationships. In F. Six, J. A. Hamm, D. Latusek, E. van Zimmeren, & K. Verhoest (Eds.), Handbook on Trust in Public Governance (76-84). Edward Elgar. https://doi.org/10.4337/9781802201406.00010

This chapter focuses on the external relationships of private and public sector organisations and puts trust in the focus of a comparative analysis. It starts with identifying the function of trust and suggests that it is a governance mechanism that... Read More about Trust Matters: The governance of private and public services organizations' external relationships.

Identifying Trust Exchange Dynamics and Constituents of Employee Trust within Management Consulting (2024)
Journal Article
Abgeller, N., Saunders, M. N., Bachmann, R., & Mishra, A. (2025). Identifying Trust Exchange Dynamics and Constituents of Employee Trust within Management Consulting. Work, Employment and Society, 39(2), 336-360. https://doi.org/10.1177/09500170241254333

Focusing on management consulting firms, this study scrutinizes a core group of knowledge workers revealing the complexity and diversity of meanings attached to their trust-related decisions, emotions and behaviours. Drawing on 50 interviews utilizin... Read More about Identifying Trust Exchange Dynamics and Constituents of Employee Trust within Management Consulting.

Who Initiates Layoffs and Affects Firm Performance? Conflict of Interests between Active Foreign Institutional Investors and Outside Directors (2023)
Journal Article
Yoo, T., Jung, D. K., Son, D., & Bachmann, R. (2023). Who Initiates Layoffs and Affects Firm Performance? Conflict of Interests between Active Foreign Institutional Investors and Outside Directors. Academic Journal of Interdisciplinary Studies, 12(3), 1-15. https://doi.org/10.36941/ajis-2023-0055

Expanding upon the existing literature on agency theory, which often overlooks potential conflicting interests among monitoring mechanisms, this study investigates the divergent effects of active foreign institutional investors and outside directors... Read More about Who Initiates Layoffs and Affects Firm Performance? Conflict of Interests between Active Foreign Institutional Investors and Outside Directors.

Developing Regional Innovation Systems in the Gulf: A Study of Dubai’s Journey from a Rentier to a Knowledge-based Economy (2023)
Thesis
Mekki, M. Developing Regional Innovation Systems in the Gulf: A Study of Dubai’s Journey from a Rentier to a Knowledge-based Economy. (Thesis). SOAS University of London

As countries in the Gulf Cooperation Council pursue an economic diversification agenda to move beyond their rentier roots, fostering environments conducive to innovation is a key objective. Academic research on Systems of Innovation—the field concern... Read More about Developing Regional Innovation Systems in the Gulf: A Study of Dubai’s Journey from a Rentier to a Knowledge-based Economy.

Responsible autonomy: The interplay of autonomy, control and trust for knowledge professionals working remotely during COVID-19 (2022)
Journal Article
Abgeller, N., Bachmann, R., Dobbins, T., & Anderson, D. (2024). Responsible autonomy: The interplay of autonomy, control and trust for knowledge professionals working remotely during COVID-19. Economic and Industrial Democracy, 45(1), 57-82. https://doi.org/10.1177/0143831x221140156

This article revisits the concept of responsible autonomy, analysing the interplay of employee autonomy, management control and trust experienced by knowledge professionals in the UK compelled to work remotely during the coronavirus pandemic. The aut... Read More about Responsible autonomy: The interplay of autonomy, control and trust for knowledge professionals working remotely during COVID-19.

Neither acquiescence nor defiance: Tuscan wineries' "flexible reactivity" to the Italian government's quality regulation system (2021)
Journal Article
Yoo, T., Schilke, O., & Bachmann, R. (2021). Neither acquiescence nor defiance: Tuscan wineries' "flexible reactivity" to the Italian government's quality regulation system. The British Journal of Sociology, 72(5), 1430-1447. https://doi.org/10.1111/1468-4446.12883

This article introduces the concept of “flexible reactivity” to describe and analyze a form of economic actors' response to multiple judgment devices. Using the example of government regulation in the Tuscan wine industry, we show that wineries can i... Read More about Neither acquiescence nor defiance: Tuscan wineries' "flexible reactivity" to the Italian government's quality regulation system.

Accountability to Build School and System Improvement Capacity (2021)
Book Chapter
Ehren, M., & Bachmann, R. (2021). Accountability to Build School and System Improvement Capacity. In M. Ehren, & J. Baxter (Eds.), Trust, Accountability and Capacity in Education System Reform (102-123). Routledge. https://doi.org/10.4324/9780429344855-5

Accountability plays a key role in both the exchange of resources as well as in enhancing the capacity to provide for and improve the quality of education. The effect works through a number of interactions which vary depending on the extent to which... Read More about Accountability to Build School and System Improvement Capacity.

Institutions and Trust (2018)
Book Chapter
Bachmann, R. (2018). Institutions and Trust. In R. H. Searle, A.-M. I. Nienaber, & S. B. Sitkin (Eds.), The Routledge Companion to Trust (218-227). Routledge

Cooperation and Coordination: The role of trust in inter-organizational relationships (2018)
Book Chapter
Brattström, A., & Bachmann, R. (2018). Cooperation and Coordination: The role of trust in inter-organizational relationships. In R. H. Searle, A.-M. I. Nienaber, & S. B. Sitkin (Eds.), The Routledge Companion to Trust (129-142). Routledge. https://doi.org/10.4324/9781315745572-9

How should we understand the role of trust in inter-organizational relationships? Trust refers to the ‘willingness of one party to be vulnerable to the actions of another party based on the expectations that the other will perform a particular action... Read More about Cooperation and Coordination: The role of trust in inter-organizational relationships.

Trust: Foundations and Critical Reflections (2015)
Book Chapter
Bachmann, R. (2015). Trust: Foundations and Critical Reflections. In R. Mir, H. Willmott, & M. Greenwood (Eds.), Routledge Companion to Philosophy in Organization Studies (568-374). Routledge

Why the Epistemologies of Trust Researchers Matter (2015)
Journal Article
Isaeva, N., Bachmann, R., Bristow, A., & Saunders, M. N. K. (2015). Why the Epistemologies of Trust Researchers Matter. Journal of Trust Research, 5(2), 153-169. https://doi.org/10.1080/21515581.2015.1074585

In this thought piece we take stock of and evaluate the nature of knowledge production in the field of trust research by examining the epistemologies of 167 leading trust scholars, who responded to a short survey. Following a brief review of major ep... Read More about Why the Epistemologies of Trust Researchers Matter.

Repairing Trust in Organizations and Institutions: Toward a Conceptual Framework (2015)
Journal Article
Bachmann, R., Gillespie, N., & Priem, R. (2015). Repairing Trust in Organizations and Institutions: Toward a Conceptual Framework. Organization Studies, 36(9), 1123-1142. https://doi.org/10.1177/0170840615599334

Trust plays a fundamental role in facilitating social exchange, yet recent global events have undermined trust in many of society’s institutions and organizations. This raises the pertinent question of how trust in organizations and institutions can... Read More about Repairing Trust in Organizations and Institutions: Toward a Conceptual Framework.

Can Trust Flourish Where Institutional Distrust Reigns? (2014)
Book Chapter
Bachmann, R., & Hanappi-Egger, E. (2014). Can Trust Flourish Where Institutional Distrust Reigns?. In J. Harris, B. Moriarty, & A. Wicks (Eds.), Public Trust in Business (266-289). Cambridge University Press